Benoit Bouchard
Engineering Manager

Benoit Bouchard

Payment Systems · PHP · Team Leadership
Building secure, high-volume billing platforms and leading engineering teams that ship with confidence.
At a Glance
18+
Years Experience
10
Engineers Led
PCI
DSS Level 1
PHP
Primary Stack
About

I'm an Engineering Manager specializing in high-volume backend billing systems and PCI-compliant software development. I lead stable, high-performing teams in secure payment environments, with a focus on microservices architecture, secure SDLC practices, and scalable system design.

I own engineering roadmaps, drive delivery through CI/CD pipelines, and handle all aspects of people leadership — from hiring and onboarding to performance reviews and career development. I'm detail-oriented and motivated by complex technical challenges, thriving on problem-solving and continuous improvement.

Experience
Team Manager, Payment Software Development
Sep 2022 – Present
Seedbox Technologies — Montreal, QC
  • Lead a 10-person backend engineering team (including 2 team leads) building high-volume, PCI-compliant billing platforms in PHP with a microservices architecture.
  • Own the engineering roadmap, delivery execution via CI/CD pipelines, and technical standards — security, compliance, scalability, and reliability.
  • Responsible for all software development aspects of PCI DSS compliance, collaborating closely with the CISO and Chief Network Administrator.
  • Manage hiring, onboarding, performance reviews, and career development — maintaining a stable, resilient team with low turnover.
  • Introduced AI-assisted development with Claude Code, improving developer productivity and code quality.
Software Development Team Lead
Sep 2018 – Nov 2022
Seedbox Technologies — Montreal, QC
  • Led the billing engineering team, coordinating daily activities, mentoring developers, and supporting career growth.
  • Maintained high reliability, security, and PCI compliance standards across all billing platforms.
  • Collaborated with product and compliance teams to align engineering priorities with business and regulatory requirements.
Senior Web Developer
Sep 2007 – Sep 2018
Seedbox Technologies — Montreal, QC
  • Developed secure, scalable billing solutions primarily in PHP and delivered mission-critical web applications.
  • Partnered with cross-functional teams to ensure high-quality implementation and adherence to technical standards.
Skills
🏗️
Leadership
Engineering Management
Team Leadership Roadmapping Hiring Mentoring Perf Reviews
⚙️
Backend
PHP Development
PHP 8.4 Slim Symfony Doctrine Microservices
🔐
Compliance
PCI DSS
Secure SDLC Risk Eng. AWS KMS Encryption
☁️
Infrastructure
Cloud & Data
AWS Docker MariaDB Snowflake DynamoDB
🔄
Practices
Delivery
Agile/Scrum CI/CD Jenkins Code Review Bash
📊
Observability
Monitoring
Grafana InfluxDB Telegraf Datadog
Education
🎓
DEC — Multimédia
CEGEP Édouard-Montpetit
2004 – 2007
Training & Certifications
HackEdu · Kontra · Secureflag 2023+
Application Security Training
OWASP Top 10, LLM OWASP Top 10, and hands-on secure coding labs across multiple platforms — vulnerability identification, exploitation, and remediation
HackEdu Kontra Secureflag OWASP Top 10 LLM OWASP Top 10
Concordia University — Continuing Education Apr 2025 · 3h
Change Management
Leading organizational change and managing transitions effectively
Leadership
Technologia · CH106F May 2022 · 12h
Leadership: les clés pour inspirer et rallier l'équipe
Leadership: Keys to Inspiring and Rallying Your Team
Keys to inspiring and rallying a team — leadership fundamentals
Leadership
Technologia · GL100F Jun 2022 · 6h
Mobilisation d'équipe
Team Engagement: Building an Action Plan to Relaunch Commitment
Building an action plan to boost team engagement and commitment
Leadership
Technologia · CH154A Mar 2022 · 3h
Sharing Feedback
Effective feedback techniques for managers and team leads
Management
Everything DiSC® Feb 2022
DiSC Management Profile
Behavioural assessment — management style, motivating & developing others
Assessment
Languages
FR
French
Fluent — Written & Spoken
EN
English
Fluent — Written & Spoken